Shipping Policy:Shipping Policy:
We provide shipping service to all over the world.
Processing Time: We process orders between Monday and Friday. Orders will be processed within 1-3 business days of ordering and shipped out the next day after the processing day. We don't ship on weekends.
Shipping Time:
Standard Shipping time: 7-20 Working Days
Express Delivery(DHL, UPS etc) Shipping time: 5-7 Working Days
Shipping Fee: Free standard shipping on orders above $40, if below US$40, the standard shipping fee is $5.99USD. If you choose the Express Delivery(DHL, FEDEX etc), the shipping fee is $30USD.

Tracked Shipping
Customer will be informed by email or phone text message if the order has been shipped out.
All orders have tracked shipping. Your tracking number and links will be shown in your order despatch email. Orders are sent out through regular shipping. If you wish to have them sent with insurance coverage or through express delivery, email us first at service@fullbodyrelax.com before purchasing. We will give you the quotation.

We can not cancel your order when it's already shipped.
We use 3rd party couriers to deliver the orders. If you purchase with us you understand that there's risk of parcels getting lost. We only refund orders that have proof that they were not received.
We use 3rd party tracking systems to track orders and if the website states that your order was delivered then we will go by it. Only when the state, city or zip code from your tracking number is not consistent with your inputted shipping details, we will offer the refund. No exceptions.

What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

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