FBRUSA™ 4 Pcs/set Natural Wood Guasha Scraping Stick
NOTE: In recent affairs regarding the worldwide spread of COVID-19, a widespread of airlines have ceased to cancel operations in various countries and regions. In addition to this, you may see delays in orders due to slower logistics and increased customs security checks. Due to these circumstances, please allow more travel time than the ETA stated in our shipping policy. (approx. 7-15 days)
We offer shipping services worldwide. The time frame of order delivery is divided into two parts: Processing time + Shipping time
Processing Time(1-3 working days)+Shipping Time:(5-15 working days)
1. Free standard shipping on orders over $40 USD,
2. If below $40 USD, the standard shipping fee is $5.99 USD.
3. If you choose express shipping(DHL, FEDEX, etc), the fixed shipping fee is $30 USD.
The customer will be informed by email if the order is shipped out.
All orders have tracked shipping. Your tracking number and links will be shown in your order dispatch email. Orders are sent out through regular shipping. If you wish to have them sent with insurance coverage or through eaxpress delivery, email us first at email@example.com before purchasing. We will give you the quotation.
We can not cancel your order when it's already shipped.
We use 3rd party couriers to deliver the orders. If you purchase with us you understand that there's a risk of parcels getting lost. We only refund orders that have proof that they were not received.
We use 3rd party tracking systems to track orders and if the website states that your order was delivered then we will go by it. Only when the state, city or zip code from your tracking number is not consistent with your inputted shipping details, we will offer the refund. No exceptions.
In seldom cases, orders may be charged customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
I never received the items????