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NOTE: In recent affairs regarding the worldwide spread of COVID-19, a widespread of airlines have ceased to cancel operations in various countries and regions. In addition to this, you may see delays in orders due to slower logistics and increased customs security checks. Due to these circumstances, please allow more travel time than the ETA stated in our shipping policy. (approx. 7-10 days)
We offer shipping service to worldwide. The time frame of an order delivery is divided into two parts: Processing time + Shipping timeProcessing Time:
Orders will be processed within 1-3 working days. We don't ship on weekends.
Standard Shipping time: 7-20 Working Days
Express Shipping (DHL, UPS etc) Shipping time: 5-7 Working Days
The shipping fee is the same around the world. Free standard shipping on orders above $40, if below US$40, the standard shipping fee is $5.99USD. If you choose the Express Delivery(DHL, FEDEX etc), the shipping fee is $30USD.
Customer will be informed by email or phone text message if the order has been shipped out.
All orders have tracked shipping. Your tracking number and links will be shown in your order despatch email. Orders are sent out through regular shipping. If you wish to have them sent with insurance coverage or through express delivery, email us first at email@example.com before purchasing. We will give you the quotation.
We can not cancel your order when it's already shipped.
We use 3rd party couriers to deliver the orders. If you purchase with us you understand that there's risk of parcels getting lost. We only refund orders that have proof that they were not received.
We use 3rd party tracking systems to track orders and if the website states that your order was delivered then we will go by it. Only when the state, city or zip code from your tracking number is not consistent with your inputted shipping details, we will offer the refund. No exceptions.